I, Number 4
For live remote support, please call 407-919-9690, and have your serial number ready. We will continue to support all IPM users throughout the end of 2007, but after that if you are not on a current maintenance plan, you may pay $50 per incident or technical support may not be available.
2008 Sneak Preview!
For a really, really preliminary view of IPM 2008, and information about its features and functions, visit here. This page will be periodically updated as new information becomes available.
August 24, 2007. When we released IPM 2007, we promised an update to serve some specific requests from Condo and Home Owners' Association managers. We've fulfilled that promise in IPM 2007.8. "The new Tracking system is aimed at the needs of association managers, but rental managers can use it for delinquencies, too." says Bill Bennett, President of FullHouse Software, "Normally, a feature this significant would be the centerpiece of a version release, but had so many managers asking for it we introduced it as an update in IPM 2007. Consider it just another bonus of the maintenance plan!"
Other notable features to this update include:
IPM's new tracking system is designed to simplify management of violations, architectural requests and delinquencies. By establishing simple, basic steps in the process, and then making those steps easy to implement IPM helps ensure consistent enforcement and professionalism - and gives you a printable history of every action taken.
The Tracking system consists of two parts, a "setup" through the Set System Defaults screen, and a Member/Tenant Tracking screen. The Setup allows you to define the steps for the events being tracked, such as "First Warning" or "Board Action", and the trackable items such as "Architectural Review" or "Parking violation". The Member/Tenant section of the system records and manages actual incidents of a particular trackable item for a member - for exmaple, a member wants architectural review on a paint color. The tracking system helps you manage the process from application to resolution, and gives you the detailed history for board reporting.
December 2007, support
for older versions may be available at $50 per incident, but users
on the maintenance plan will have priority. Bugs for older versions will
not be fixed, and updates will not be available. Service for database
problems resulting from the use of the older versions may not be
available. Remember this
when you think about your 2007 Year End Close!
We recommend waiting to upgrade to Windows Vista, at least until
that service pack is released.
2007.8 includes all enhancements and fixes to date, and uses your older
databases seamlessly. Users
of previous versions of IPM can receive the update to IPM 2007 by
purchasing a year's maintenance plan. The update is no longer sold
separately as part of FullHouse's emphasis on constant improvement of the
software and improved customer support.
Find all our Known Issues and Enhancements on our forum.
FullHouse Software is proud to
announce a partnership with Julie Johnson, IPM user and
professional trainer. Effective immediately Ms. Johnson will be
offering web-based training, consulting and related services through
Cost-effective web-based training, or
"Webinars" allow one or more IPM users to interact live with the
instructor over remote access software over the internet. That way, you
can ask "How do I..." and Julie can show you the steps, then
watch as you repeat them - like having a tutor at your side (but you can
be in your bathrobe!) Some sessions will be recorded for your playback and
review later on.
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Copyright © 2007 FullHouse Software