A Letter From the President
September, 2010
This month we're going to be adding tutorials and webinars
for IPM 10 and IPM Classic to our web site. We'll also be releasing an exciting new feature in
both IPM Classic and IPM 10 - 'mass one-time charges/credits'- just in time for end of year assessements for HOAs.
We know this will be a powerful new tool for circumstances we can't even
imagine.
We can only focus on these enhancements because IPM 10 and
IPM Classic are both past the worst of their 'teething pains'.
From our perspective, IPM Classic's release was a resounding
success. We did see more problems than we wanted, but less that we feared. All
in all, it
was comparatively painless for most users. That was mostly thanks to the
automatic update technology that makes fixes a breeze to disseminate. No company
can anticipate everything, but we can respond like lightening when we find a new
problem. That's about as good as a new release can get! (The opposite example
might be RentRight 4, whose weak release pretty much brought down that company - see
that story
here).
So now that updates aren't quite so often, we'll be adding
more features and enhance those that are already there. We look forward to
'favorite reports', 'a/p invoicing' and a dozen other things!
As I have said before, I love it when a plan comes together!
Yours,
William J Bennett
President