We Want to Hear from You
Our goal is to return your calls within four business hours and reply to your emails
within one business day. Over 90% of our calls are completed in one call. All emails
to Technical Support will be acknowledged automatically, so you
know your concerns have gone to a person. We strive to exceed these
expectations.
Unfortunately there are limits to our resources; We will do everything
possible to satisfy our customers but we reserve the right to refuse service to
anyone.
Offices
FullHouse Software, Inc.
5415 Lake Howell Road, Suite 207
Winter Park, FL 32792
Telephone: 800.653.8428
866.864.4837
Facsimile: 309.404.9600
Business hours: Monday through Friday, 10:00 AM
to 6:00 PM Eastern Time (Closed Holidays)
Opportunities
For employment and partnership opportunities, click here.
Sales
E-mail: sales@fullhousesoftware.com
Service and Technical Support
Submit a service request email:
technical.support@fullhousesoftware.com
Contact The President
If you have a question or issue, I want to hear about it. (Actually, I'd rather
someone else deal with it, but the buck stops here).
E-mail: President@fullhousesoftware.com
Our Philosophy
No pompous "mission statements" here. Our goal is to service our customers with
the best software possible and we've turned our company upside down to
accomplish that.
We recognize that our existing customers are every bit as valuable as new
customers. They are invested in us, and know how our products should work to
serve them.
So we've put our money where our
mouth is: 'new sales' is at
the bottom of our corporate heirarchy, and 'customer support' is at the top.
Therefore our maintenance plan is
key to our business. That means we have to prove ourselves to our
customers every year, and have to provide excellent, continuing value after the sale.
To date, we
seem to be succeeding - with over 85% of our customers renewing annually,
despite a faltering real estate industry!